Shipping and Return

Shipping policy

Shipping policy

[Defective product]

Please contact us within one week after the item arrives

We will check the situation and respond.

The return address will be our head office or the "Ingredients Research Team Section", so please contact us first to confirm the situation.

 

[Return deadline]

Please contact us within one week after the item arrives

(* Only refund / return fees will be charged)

We will inform you of the return address (our head office or raw material research team staff).

Please note that you are responsible for any skin problems related to the product.

[Return shipping]

For returns due to customer's convenience such as disagreement with the skin, please bear the return shipping fee.

If it corresponds to a defective product such as damage during delivery, we will bear it.

 

[Business Hours] ・ We accept online orders 24 hours a day. ・

Please contact us from 11:00 to 17:00 Japan time.

月に一度、Beauty/Happyの秘密をお届けいたします。

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